You can email us: hello@lockpickworld.com and we'll respond to you as soon as possible - usually within a few hours on a weekday.
Please also check out our FAQ in case we've answered your question there. If you are looking for order tracking - that can be found once you've logged in to your LockpickWorld Account.
Returns Address and instructions
If you do wish to return an item, we gladly accept returns on most purchases when returned in the new and unused condition in which they were sold. Customers are responsible for their own return shipping costs unless the item is damaged or faulty in any way.
Please contact our support staff to first receive an RMA authorization number and our full returns address details. Please remember to include this in and on your package. Unplanned packages arriving at our address will delay our response times by weeks.
Address details (remember to get your RMA number first):
LPWORLD WRITE-YOUR-RMA-HERE
201 NW 22ND AVE
UNIT 100
FORT LAUDERDALE FL 33311-8635
You can also reach out to us on any of our social media sites (see our footer below), and one of our team members will get back to you as soon as we can.
Thanks for your patience, we're happy that you've chosen us to learn this exciting and intricate skill.
Happy Picking!
Chris
